May 04, 2026 City Council

[Workshop Session - 6:00 P.M.]

[00:00:18]

ALL THE SOUNDS IN THIS ROOM IF YOU WANTED TO BE BROADCAST SAY IT. GOOD EVENING.

FIRST UP ON THE AGENDA IS THE DISCUSSION OF CONSENT AND REGULAR AGENDA ITEM. WE WILL MOVE ON TO THAT.

FIRST TO HAVE THE INVOCATION. DEPUTY MAYOR PRO TEM TROYER PLEDGE TO THE FLAG. AND THEN WE HAVE PROCLAMATIONS TONIGHT. D NUMBER ONE AND HEARING ON HER ZONING ORDINANCE. QUESTIONS? WE'LL MOVE ON TO VISITORS FORUM AND CONSENT AGENDA.

APPROVAL OF THE MINUTES. APPROVAL FOR LAKE AVALON

BOARDWALK. >> HOW LONG IS THAT BEEN THERE?

>> I MISSED ONE. SORRY ABOUT THAT.

RULE THREE. THIS ONE FOLLOWS THE PATTERN OF ALL ADDITIONAL ONES WE HAVE D DONE.

SO WE SHOULD CLEAN UP THAT PART OF THE ROAD.

I FOUR IS THE ROAD REPLACEMENT. >> THIS IS DONE BY DEVELOPER OR THREE OR FOUR YEARS AGO. I DON'T THINK WE PAID FOR THAT.

I PROBABLY PAID FOR THAT. [LAUGHTER]

>> NEXT UP ITEM NUMBER FIVE PROFESSIONAL SERVICES FOR JUST UNDER HALF A MILLION FOR DESIGN SERVICES.

>> IS THIS A CONTRACT TOTAL OR A NEW CONTRACT? BECAUSE THE DESIGN IS ALREADY DONE?

>> THIS IS A CONTINUATION CONTRACT IT IS 60 PERCENT COMPLETE FROM PERMIT ISSUES AND OTHER PROBLEMS WITH PROJECTS AND WE HAVE THE COMPLEXITY OF HALF OF THE PROJECT.

>> SO THIS CONTRACT? THERE IS ONE CONTRACT AND THEN

THIS IS A CONTINUATION? >> THIS IS A NEW CONTRACT.

[INDISCERNABLE] >> OTHER PIECES OF THE OLD CONTRACT ROLLING OVER INTO THIS ONE?

>> YES. THIS WAS A NEW FEE.

>> THERE WAS NO OLD FEE LEFT OVER?

>> NO. >> ITEM SIX REVISED POLICY STATEMENT ADMINISTRATION TO CITY COUNCIL MEETING SPEAKER PROTOCOL TO UPDATE LANGUAGE. QUESTIONS OR COMMENTS ON THAT? ITEM NUMBER SEVEN CONSIDERATION OF THE ACCEPTANCE OF THE RESIGNATION OF RANDY - - DECLARING A VACANCY EXISTS.

ANY APPOINTMENTS? MARK HAS RECOMMENDED ON THAT.

I HAVE NO REPORTS FROM STAFF. AND WE DO HAVE AN ITEM FOR CLOSED SESSION. ANY QUESTIONS ON THE AGENDA BEFORE WE MOVED INTO ITEM B? SITE IS WITH OUR CITY MANAGER.

>> MANY OF YOU PROBABLY HAVE NEVER HEARD OF PROJECT SMARTER.

AS YOU KNOW WHEN I DO MY ANNUAL REVIEW EVERY YEAR WITH YOU GUYS I SET A GOAL FOR MY TEAM AND FOR MYSELF.

IT WAS THE YEAR OF ENGAGEMENT AND THEN MAKING SURE WE GET OUT THERE HAVE INPUT FROM FOLKS THAT THIS UPCOMING YEAR CURRENTLY MAY BE THREE OR FOUR MONTHS AGO I WANT TO MAKE SURE WE ARE USING DATA TO MAKE IT EASIER'S WE COULD DO A BETTER JOB SERVING THE PUBLIC ONE OF THE THINGS I WANT TO SEE TYPICALLY A CITIES

[00:05:03]

NEXT LINE. THE WAY WE ROLL THIS OUT IS BASICALLY THIS IS INWARD FACING FOCUSING ON EMPLOYEES WE WANT TO USE DATA TO ALLOCATE THE RIGHT RESOURCES AND IMPROVE SERVICE DELIVERY AND FIXED -- -- FIX THE LOUISVILLE EMPLOYEES TO EMBRACE THIS TO MAKE THIS A BENEFIT TO THEM SO WE HAVE SEVERAL GOALS AND WHY IT MATTERS WHAT THEY CAN EXPECT.

THIS IS OUR COMMITMENT TO THEM. AND OUR PRIMARY MISSION IS TO PROVIDE EXCEPTIONAL SERVICE TO THE COMMUNITY, BUT THIS INITIATIVE IS ABOUT MAKING WORK BETTER, SMARTER, AND SMOOTHER FOR EVERYONE. WE ARE ALL EXPECTED TO CARRY OUT WAIT FOR THE BETTERMENT OF THE TEAM AND COMMUNITY OUR DATA IS YOUR DATA MEANING THE EMPLOYEES, AND THE COMMUNITIES DATA AND IT IS ALL ABOUT TRANSPARENCY.

THESE ARE THINGS THAT COUNSEL HAS NO IDEA WE WERE WORKING ON.

VERY OPERATIONAL IN NATURE BUT I WANT TO HIGHLIGHT SOME OF THE AMAZING THINGS THAT WE'VE DONE INTO THE NITTY-GRITTY TO HELP FELLOW EMPLOYEES HAVE AN EASIER TIME AT WORK BUT ALSO TO PROVIDE TO OUR COMMUNITY. I DON'T WANT YOU TO THINK THIS IS A BRAND-NEW INITIATIVE TO ME PUTTING A NAME AROUND IT WERE AN UMBRELLA AROUND IT WORKING ON THESE EFFICIENCY IDEAS AND USING DATA IS A COMMON GOAL FOR THE BETTERMENT OF THE CITY.

SO IT'S INTERESTING WE HAVE THREE DIFFERENT PROGRAMS ALIGNED AT THE SAME TIME I DID NOT KNOW THAT.

WE WILL HIGHLIGHT THOSE BUT WE HAVE LEAN SIX SIGMA AND THEN PEAK PERFORMANCE AND THEN SPARK TANK WHICH WAS AN INITIATIVE AND THEN OTHER DEPARTMENTS THAT HAD INDIVIDUAL PROBLEMS AS WELL.

SO WE WILL SEE WHAT WOULD BE BEST TO EMPOWER EMPLOYEES TO DO BIGGER AND BETTER THINGS. IS LIKE A SCIENTIFIC PROCESS.

AND THEN I WILL HAND OFF TO ASHLEY.

>> . >> THIS WILL PERTAIN TO THE FIRST THREE PROJECTS WE WILL TALK ABOUT TONIGHT TALK ABOUT THE LEAN SIX SIGMA PROJECTS FIRST THE FIRST PHASE IS DEFINING THE PROBLEM NEXT MEASURE WHAT IS HAPPENING AND ANALYZE THE DATA IN THE CONTROL PHASE JUST MAKING SURE IT SUSTAINABLE MOVING FORWARD. SO I WILL SLIP OVER THE SLIDES OF US. [LAUGHTER] JUST IN THE INTEREST OF TIME. SO THE PROCESS IMPROVEMENT THAT I WORKED ON IS THE INTERNAL GRANTS REVIEW.

JUST TO KEEP EAT TO WHAT THAT DETAILS IS WHAT WE GO THROUGH BEFORE WE EVER APPLY FOR A GRANT.

SO REALLY WHAT WE ARE LOOKING FOR THIS PRESENTS A RISK TO THE CITY FOR EXAMPLE IS IT PERTAIN TO HAVE BEING STAFF SO WE ARE JUST MAKING SURE WE CAN ADDRESS THOSE RISKS.

SO WE HAVE THIS INTERNAL PROCESS WHERE WE DUG INTO STARTING BACK IN THE FALL LOOKING AT 22 GRANTS APPROVED OVER THE COURSE OF THE CALENDAR YEAR AND WE FOUND 68 PERCENT ERROR RATE MAJOR ERROR RATE THOSE THAT WERE PROCEEDING TO THE PROCESS AS DESIGNED THAT WAS DUE TO TWO MAIN REASONS GRANTS ARE BEING SUBMITTED MAYBE A DAY BEFORE THE DEADLINE OR MAYBE A COUPLE OF DAYS SO THE COMMITTEE DIDN'T HAVE TIME TO EVALUATE REQUEST AND ASKED THE QUESTIONS WE NEEDED TO ASK.

THE OTHER THING IS WE ACTUALLY HAD FIVE GRANTS SKIP THE PROCESS

[00:10:01]

THERE WAS A COUPLE OF REASONS THIS WAS HAPPENING IT WAS A WORD -BASED FORM IT WAS HARD TO FIND WITH A LOT OF OUTDATED QUESTIONS WHEN WE TALK TO STAFF WE REALIZED SOME STAFF DIDN'T KNOW THERE WAS A DIRECTIVE ALSO COMPONENTS THAT JUST WERE NOT BEING FOLLOWED. WE HAD SOME COMPLIANCE ISSUES AND ALSO A PROCESS DESIGN ISSUE.

SO TO IMPROVE THAT WE CHANGE THE PROCESS WE CHANGE THE MANUAL WORD -BASED FORM TO ELECTRONIC -BASED.

WE USE LASER FISH HEAVILY IN THE CITY HERE.

AND THEN WE CAN REDEEM AUTOMATE E-MAIL NOTIFICATIONS WE COULD AND COPIES BACK TO THOSE WHO REQUESTED IT AND WHEN THEY FINISHED A REVIEW THE RESPONSE WENT OUT SO WE SHORTEN THE WORKFLOW WE ALSO REEVALUATED TO MAKE SURE PEOPLE IN THE COMMITTEE WERE ON THE COMMITTEE AND ALSO ALSO WORKED IN AUTOMATED REPORTED COMPONENT. THIS HELPS WITH THE ACCOUNTANT WE DO RECEIVE A GRANT NOW WE CAN BACK TO THE ORIGINAL DOCUMENTATION AND CONSIDER APPLYING FOR TO MAKE SURE WE HAVE THE FULL SCOPE OF THE PROJECT.

THEN ALSO WE WANTED TO UPDATE OUR DIRECTIVE.

AS HE WENT TO THE LANGUAGE WE RELY STAFF ALREADY FOUND A MORE EFFICIENT WAY TO DO THINGS ALSO THERE WERE PARTS THAT WE JUST WEREN'T FOLLOWING'S WE NEED TO TAKE THE NEW PROCESS WITH ATTRACTIVE THAT WILL BE UPDATED LATER THIS YEAR WITH HER GRANTS MANAGEMENT PROCESS OVERALL WE'LL SEE THE OUTCOMES OF THOSE AUDIT RESULTS AND THEN WE WILL UPDATE THE DIRECTIVE.

>> THESE ARE FOR GRANTS EXTERNAL TO THE CITY NOT THE INTERNAL

GRANT POOL? >> CORRECT THE GRANT THAT WE APPLIED FOR EXTERNALLY WITH FEMA THAT THE CITY RECEIVED FUNDING FROM ANOTHER AGENCY. THAT'S WHAT WE ARE TALKING ABOUT. SO THEN THE RESULTS WE WANTED TO MAKE SURE ALL OF THE IMPROVEMENTS OR HAVING AN EFFECT WE WANTED TO FIND ANOTHER WAY TO MEASURE THE IMPACT.

'S WE DID AN ANALYSIS RISK PRIORITY NUMBER RPN IT IS CALCULATED FOR EVERY SINGLE RISK FOR THE FAILURE THAT WE COULD IDENTIFY. THAT RPN IS CALCULATED BY MULTIPLYING THE SEVERITY OF THE FAILURE TIMES THE OCCURRENCE AND HOW EASILY WE WERE ABLE TO DETECT THAT FAILURE.

WE HAVE AN RPN FOR EACH OF THESE RISKS FOR FAILURES.

WE EVALUATED THAT BEFORE AND AFTER TO MAKE SURE WE HAD AN IMPACT I JUST PUT THE TOP ONES THERE.

PRETTY SIGNIFICANT CHANGES WITH THE BEFORE AND AFTER RPN.

WE WERE ALSO ABLE TO DROP THE INTERNAL WE DO -- -- REVIEW TIME DOWN IN 15 DAYS FEELING THAT YOU GET TO IT QUICKER THAN THAT.

THAT 15 DAY MARK WAS JUST A BUFFER.

I'M HAPPY TO SAY SINCE THE INITIAL COMPLETION OF THE PROJECT WITH A 60 PERCENT ERROR RATE NOW WE ARE AT 25 PERCENT.

SINCE THE END OF FEBRUARY WHEN WE REALLY STARTED TO EDUCATE ALL DEPARTMENTS NOW WE ARE A 0 PERCENT.

I'M SUPER HAPPY TO SEE THE RESULTS THANK YOU TO THE OTHER DEPARTMENTS THAT WERE INVOLVED THAT ACQUIESCED TO MY INTERVIEWS AND NONSTOP QUESTIONS. SO NOW I WILL TURN IT OVER TO

MALCOLM. >> MY PROJECT WAS OVER THE STREET DIVISIONS. JUST TO GIVE YOU SOME BACKGROUND, THE STREET DIVISION BASICALLY IF YOU CALL IN AS A RESIDENT IT WAS ON AN 18 MONTH SCHEDULE.

WE HAD CERTAIN PARAMETERS SET FOR A CONTRACT RECORDER.

'S JUST SOME CERTAIN PARAMETERS SO THIS WAS JUST FOR IN-HOUSE.

SO KEEP THAT IN MIND. SO WE HAVE THE 26 PERCENT WE HAVE 20 PERCENT ORDERS WERE DUPLICATES SO THE PROJECTED START DATE WAS WE INFLATED BECAUSE THERE COULD BE 326 PERCENT WERE DUPLICATES. WE FOUND WE ARE FOCUSED ON

[00:15:05]

WE LOOKED AT OPERATION CAPACITY TO TAKE OTHER PEOPLE AND PUT THEM ON CONCRETE WITHOUT CREATING FTE WE DOUBLED OUR CAPACITY AND AFTER THE REPAIRS TO MAINTAIN AND GOT 16 STREET REPAIRS ON FOR THE SAME AMOUNT OF TIME.

SO BASICALLY DOUBLE OUR OPERATION CAPACITY WITHOUT FULL-TIME EMPLOYEES. ANOTHER THING TO FOCUS ON HIS TOUCH POINTS. WE FIGURED OUT A LOT OF TOUCH POINTS JUST WITHIN THE DIVISIONS OF PUBLIC WORKS.

SO MIGHT GO OUT FOR A MAIN BREAK OR FOR SEWAGE REPAIR.

THEY WOULD PICK IT UP AND BACKFILL THE STREET BUT WE WOULD GO BACK UP AND SET UP TRAFFIC CONTROL REMOVE THE BACKFILL BUT THERE'S A LOT OF TOUCH POINTS ON THE SAME STREET SO JUST BY TALKING TO THE DIVISION IT MADE IT SO MUCH EASIER TO HAVE THEM LEAVE THE TRAFFIC CONTROL THEN WE COULD GO OUT THERE TRAFFIC CONTROL IS ALREADY SET UP CORRECTLY PUT IN THE REBAR AND POUR THE STREET BACK. LESS WORK AND MORE EFFICIENT LESS WORK FOR US BECAUSE WE HAVE TO SET UP AND TAKE OUT THE MATERIAL AND BACKFILL. SO ANALYZING THE DATA WE COULD FIGURE OUT WE COULD GET NINE WORKORDERS PER DAY FROM THE IN-HOUSE GIRL. THE CRUISE COULD COMPLETE THREE PER WEEK. I'M SORRY NINE PER WEEK AND THEY COULD DO THREE PER WEEK THERE WERE SIX PER WEEK IF WE DOUBLED SO THE BACKLOG IS STILL GOING UP BUT WE ARE REDUCING THOSE REDUNDANCIES AND DUPLICATES NOW WE HAVE A 0 PERCENT TO CLICK IT RATE. BUT YOU CAN TELL THE BACKLOG IS STILL GROWING JUST BECAUSE OF THE CAPACITY OF THE STREET DIVISION. BUT THAT IS PRETTY MUCH OUR BUDGET YOU CAN SEE THE BEFORE AND AFTER WE HAVE INCREASED A LOT OF WORKORDERS ANYBODY HAVE ANY QUESTIONS?

>> THAT'S AWESOME THE BACKLOG IS GOING UP AT THE VELOCITY IS

GOING UP. >> YES BECAUSE WE DOUBLE THE

CAPACITY. >> HI MY NAME IS NATHAN I'M AN ADMINISTRATIVE ANALYST MY WING SIX - - LEAN SIX SIGMA PROJECT LOOKING AT THE CORE MASTER OPERATION IT IS A JOINT OPERATION AND WHERE ONE SERVING THE NEEDS FOR THE FIRE DEPARTMENT AND THE POLICE DEPARTMENT SO THAT IS ONE PERSON SERVING 502 UNIFORMED PERSONNEL.

WHICH ENDED UP GIVING US ALREADY A VERY HIGH WORKLOAD.

WE ENDED UP ALSO HAVING IN THE PROCESS A HIGHLY VOLATILE ORDERING PROCESS. WHAT YOU'RE SEEING HERE IS SIMPLIFIED. ALREADY COMING FROM A VERY HIGHLY DETAILED BACKGROUND. BUT THE FRAMEWORK WE COULD IDENTIFY THAT IN ADDITION TO THE PROCESS IS AMBIGUITY.

SO BY FOLLOWING THROUGH WITH THE DEFINING MEASURE WE COULD IDENTIFY TRULY WHAT WAS THE ISSUE.

WAS A STAFF RELATED? MANPOWER RELATED AND ARMED

[00:20:03]

SO ONE OF THE ISSUES OF THE PROCESSES FROM START TO FINISH OR SOMEBODY PLACES IN ORDER TAKES 42 DAYS FOR THEM TO RECEIVE THE UNIFORM IT'S ACROSS THE BOARD SOMETIMES IT WAS A LITTLE BIT LONGER BUT ON AVERAGE IT WAS ABOUT 42 DAYS SO CLEARLY THERE WAS SOME NEED FOR SOME IMPROVEMENTS BUT THE TROUBLE WAS FIGURING IT OUT SO GOING THROUGH WE COULD IDENTIFY A LOT OF KEY AREAS OF CHANGE. THIS WAS A COMPLICATED SYSTEM.

THE DEMAND FRAMEWORK HELPED US TO IDENTIFY ATTRIBUTES AND IN THE PROCESS VARIABILITY BETWEEN HOW PEOPLE ENTER THE WORK ORDERS AND WORKAROUNDS AND THINGS THAT WE HAD TO REPEAT AND JUST THE TOUCH POINTS WHERE WE COULD GET UP AND CHECK SOMETHING.

SO BY GOING THROUGH WE COULD GET A CONCRETE UNDERSTANDING OF WHAT EXACTLY THE PROCESS LOOKS LIKE. ONCE WE IDENTIFIED THAT WE WERE ABLE TO GO THROUGH AND REMOVE THE REDUNDANT PROCESS TO IDENTIFY HOW BIG IS THE TASK AT HAND WE ARE TRYING TO CHIP AWAY? AND ULTIMATELY WHAT WE ENDED UP CHANGING WAS THE FIRST THING WE HAD TO STANDARDIZE OUR PROCEDURES.

THE LOUISVILLE POLICE DEPARTMENT AND FIRE DEPARTMENT WE HAD ONE PERSON AND THE FOLLOWING TWO DIFFERENT PROCESSES.

THE POSSIBILITY FOR ADMINISTRATIVE HAIR AS WELL AS A LOT OF CHANGE IN DIFFERENT ROUNDS OF COMMUNICATION LED TO A LOT OF DELAYS AND ERRORS IN THE PROCESS.

SO WE STANDARDIZE THE PROCESS, THE PROCEDURES, AND PUT THAT INTO ONE PARALLEL STREAM AND THEIR COMING IN THROUGH THE SAME CHANNELS TO THE SAME ORDER OF FULFILLMENT REPLACEMENT.

WE STANDARDIZE THAT PROCEDURE WE SET MINIMUM STOCK LEVELS.

ONE LARGE COMPONENT OF THAT DELAY IS WE COULD PLACE IN ORDER AND THE BECAUSE WE DIDN'T HAVE IT ON HAND NOW THE VENDOR HAS TO TAKE 30 OR 40 DAYS. BY SETTING IT ON STOCK LEVELS WE DECREASE THE LIKELIHOOD OF THAT DELAY SO HIGHER INVENTORY LEVELS AND LASTLY IN THE COURSE OF WORKING TO THE PROJECT THE POLICE DEPARTMENT WAS ALREADY WORKING TO MITIGATE THE ISSUES BY REASSIGNING A PART-TIME POSITION AND ACTUALLY IT SERVED AS GREAT PROOF OF CONCEPT WHAT ONE PART-TIME POSITION CAN DO BUT USING THE WORKLOAD SO THE RESULT IS WHAT YOU SEE HERE WHICH IS STILL PRETTY COMPLICATED WITH MUCH GREATER IMPROVEMENT FOR WHERE WE CAME FROM AND THIS IS THE STREAMLINED WORK FLOW. WE TOOK THE DELAY A 42 DAYS DOWN IN 21 DAYS FOR A TARGET WITH ALL THE CHANGES WE PUT IN PLACE AND IMPLEMENTED. NOW THAT IS MORE ATTAINABLE THAN IT WAS PRIOR TO THE CHANGES. WE ADDED NEW SOP IN THE FULL-TIME EQUIVALENT OF STAFFING ATTACKING THE PROBLEM.

WE DISTRIBUTED THE WORKLOAD MUCH MORE EFFICIENTLY AND IT HAS IMPROVED THE PROCESS ALTOGETHER.

AND PART OF THE BEAUTY OF THE PROCESSES WE COULD GET THE TOOLS WE NEED TO DIGEST AND ATTACK ANY PROBLEM.

SO GOING FORWARD EVEN STILL WE HAVE MORE TO DO AND MORE TO FIND

OUT. >> ALWAYS AT WORK DOES NOT INCUR OVERTIME? [LAUGHTER]

>> GOOD EVENING. I'M WITH BUILDING SERVICES.

WE WENT THROUGH PEAK PERFORMANCE DEVELOPED BY THE CITY OF DENVER MAY BE A SIMPLE VERSION OF LEAN SIGMA SIX.

BUT WHAT THIS IS DESIGNED TO DO IS TO MAKE SMALL CHANGES FOR THE FRONTLINE THAT CAN ADD BIG RESULTS.

SO THERE IS A COUPLE OF PARAMETERS YOU CANNOT ADD TO THE RESOURCES BUT YOU HAVE TO USE WHAT YOU HAVE ON HAND IT IS ALL MONEY BASED. HOW DO WE SAVE MONEY?

[00:25:07]

THE TRAINING WAS FIVE DAYS OVER TO IT PERIOD.

WE HAD HOMEWORK EVERY EVENING THERE WAS 12 OF US THAT WENT TO THE TRAINING. ASHLEY WAS THERE ALSO.

AFTER THE TRAINING WAS DONE WITH THE INNOVATION LAB TO HELP US IMPLEMENT THIS. SO RIGHT NOW WE ARE WORKING ON TWO GROUPS WORKING ON TWO DIFFERENT THINGS THE FIRST IS TO TACKLE THE OCCUPANCY PROCESS. ONE OF THE THINGS WE FOUND OUT WE DID THE MAPPING PROCESS THE TIME THE GENERAL CONTRACTOR ASKS THROUGH THE TIME A PETITION HOW MAY PEOPLE TOUCH IT? IT WAS LIKE EIGHT OR NINE PEOPLE HAD TO TOUCH IT SO IS VERY INEFFICIENT AS WE WORKED ON THE PROCESS AND PROPOSED A METHOD THAT WE CAN GO HERE. THREE STEPS AND THEN THE PCO CAN BE ISSUED. ONE OF THE COMPLAINTS IS WHEN SOMEBODY CALLS CUSTOMERS TO LIKE TO BE TRANSFERRED THEY LIKE TO HAVE A LIVE PERSON AND GET ANSWERS.

A LOT OF TIMES THEY HAVE TO TRANSFER THE CALLS TO THE INSPECTORS AROUND THE FIELD AND THEY ARE NOT WAS AVAILABLE TO ANSWER QUESTIONS. SO WE WANT TO LIST OF FREQUENTLY ASKED QUESTIONS CAN I HAVE A SCRIPT SO WE CAN HANDLE THOSE OURSELVES RATHER THAN HAVING TO TRANSFER TO THE INSPECTORS.

SO WE STARTED TO KNOW WHAT WAS THAT? AND WHAT DOES THAT LOOK LIKE? ALSO LIKE A DICTIONARY SO LOOKING AT THE TECHNICAL ASPECT SOME TERMS ARE VERY SPECIFIC SO WE CREATED A DICTIONARY SO WHEN SOMEBODY CALLS AND ASK QUESTIONS OR WHAT IS THIS? THEY CAN LOOK AT THE GLOSSARY AND SAY THIS IS WHAT IT IS AND THIS IS WHAT YOU NEED TO HAVE IN PLACE. AND THEN FOR FULL-TIME PERMANENT TEXT AND THOSE ARE ICC PERMIT TEXT.

SO THIS IS INTENSE NOT JUST LIKE THE ADMINISTRATIVE PORTION OF THE BUILDING CODE BUT THEY HAVE NO BUILDING COLD REGULATIONS.

SO NOW WE HAVE THOSE IT HELPS THE KNOWLEDGE AND HELPS ANSWER QUESTIONS. THEN THE LAST THING I WANT TO TOUCH ON WE HAVE TO HAVE NEW SCHOOLS OF TURNAROUND TIME AND THAT WAS THE BIGGEST COMPLAINT THAT PERSONALLY I WOULD GIVE THE TIME OF THE REVIEW PLANS WE GAVE SOME CONCRETE DEADLINES AND HOLDERS IS ACCOUNTABLE TO MAKE SURE THEY ARE REVIEWED IN THAT TIME. THEN THERE WAS A VERY AGGRESSIVE TURNAROUND TIME. THEN ALSO TRYING TO BRING DOWN THE PERMITS. SO ON THE FENCE PERMIT MAY BE TAKE UP TO 10 BUSINESS DAYS NOW WE ARE TURNING THOSE AROUND IN LESS THAN A DAY THE TIME IT IS SUBMITTED TO APPROVED.

WE REALLY HAVE INCREASED THE TURNAROUND TIME.

BUT ONCE WE GET THIS WILL GET A BETTER FEEL FOR IT AND THEN WE WILL CONTINUE WITH IT AND CONTINUE WITH INNOVATIONS.

>> SO THE COMMUNITY GRANTS TEAM SAW THAT WE HAVE THESE CONSOLIDATED PLANS AND COMMUNITY NEEDS ASSESSMENTS THEY ARE TELLING US THE NEEDS WE SEE IN THE COMMUNITY BUT THEN THE TEAM TURNS AROUND WITH THE FEDERAL FUNDING AND CREATE THIS.

SO WE SAY YOU SEE THERE IS A NEED BUT NOBODY WANTS TO USE IS WHAT IS HAPPENING? SO WHEN YOU APPLY FOR THE GRANT WE WANT TO DO A DIFFERENT WAY SO THAT'S ONLY HIRED THE OUTREACH TO GO TO THE COMMUNITY AND GO DOOR TO DOOR AND SAY WE HAVE SPECIFIC QUESTIONS ABOUT CHILDCARE AND CONTINUING EDUCATION WHAT DO YOU SEE? DO THEY REALLY NEED CHILDCARE? SETS OR TRYING TO FIGURE OUT WE DID FIND OUT 7 PERCENT OF THOSE DID NEED CHILDCARE FOR 61 PERCENT WITH THOSE WERE CHILDREN UNDER FOR STAY AT HOME WITH THEIR CHILDREN.

SO LOOKING TO UNDERSTAND IS BECAUSE THEY WANT TO OR THE COST

[00:30:08]

SO WE ARE FOCUSING ON TECHNICAL COLLEGE BUT MAYBE WE NEED TO LOOK AT THE GED PROGRAM AT THE LIBRARY TO SUPPORT OUR COMMUNITY. SO THE NEXT STEPS ALSO LOOKING AT LOW COST OR AFTER SCHOOL CHILDCARE OPTIONS FOR A MEETING WITH CHILDCARE FACILITIES TO UNDERSTAND FROM THEIR POINT OF VIEW. ARE THEY NOT ABLE TO AFFORD CHILDCARE? THEY CANNOT PAY STAFF?

WHAT IS THE BARRIER? >> THIS ALSO INFORMED US WITHOUT REACH. WE PARTNERED TO DO ENGAGEMENT WITH THE NATIONAL TENOR WITH IMMIGRATION WE WERE DOING A DIFFICULT TIME. WHAT WE SAW WITH ASHLEY'S PROJECT IS VALUE GOING DOOR TO DOOR.

IT TOOK SOME OF THE MONEY AND HIRED A COMPANY THAT HAD MEANINGFUL INPUT THAT WE OTHERWISE NOT WOULD'VE GOTTEN.

VERSUS GOING TO SCHOOL OR CHURCH.

>> SMART TAKE IT WAS BORN OUT OF THE IDEA OF EMPLOYEE ENGAGEMENT AND IT WAS STARTED A FEW YEARS AGO.

A COUPLE OF SCORES THAT WERE VERY GOOD AND A COUPLE WERE NOT. ONE WAS MY OPINION DOESN'T COUNT AT WORK OR IS NOT HEARD AT WORK.

SO WE LOOK AT THAT AND THINK WHAT CAN WE DO TO MAKE SURE WE HAVE STAFF INVOLVED IN WHAT WE SHOULD BE DOING RATHER THAN US TELLING US WHAT TO DO. SO WE STARTED TO SPARK AND ASK THE OPERATIONS TEAM TO COME UP WITH A BUNCH OF IDEAS AND TELL US WHAT YOU WANT TO DO. IS THAT A PROJECT, EFFICIENT OR EQUIPMENT SO THEY ALL WITH PITCH IDEAS AND COME UP WITH GREAT THINGS LIKE SHORT THINK THEY DID A PRESENTATION.

WE HEARD THEM ASKED A BUNCH OF QUESTIONS.

THEY DID AMAZING. AND THEN WE MADE A DECISION.

ONE OF THE PROJECTS. [INDISCERNABLE] IT'S BETTER TO STAND ON AND WALK ON THAT WAS ONE OF THE PROJECTS THAT CAME THROUGH THAT. IT WAS PRETTY COOL.

AND THE NEXT YEAR WHEN WE DID THE SURVEY WE SAW THAT SCORE CREEP UP MAYBE IT IS WORKING. SO IF YOU REMEMBER LAST YEAR YOU GAVE US SOME MONEY. I KNOW YOU REMEMBER.

[LAUGHTER] SO IT IS OUR SECOND VERSION OF SPARK TANK. 'S WE INCORPORATED ALL DIVISION. OPERATIONS, GREENVILLE DIVI DIVISION, BECAUSE THEY ALL SAID THIS SOUNDS COOL.

AND THEN WE STEPPED UP THE GAME WITH WHAT THE ACTUAL PROGRAM WAS SO WE STARTED WITH THE ONLINE PORTAL WHERE WE ASKED THEM TO PITCH THEIR IDEAS JUST HOW MUCH YOU THINK IT'S GOING TO COST AND FROM ALL OF THOSE IDEAS WE WHITTLED IT DOWN TO THE TEAMS THAT WOULD COME IN AND DO PRESENTATIONS FOR US.

BUT THEN WE ACTUALLY HOLD CLASSES TO LEARN HOW TO PUT A PRESENTATION TOGETHER, WORK WITH THE BUDGET, WORK THROUGH THE PROCUREMENT PROCESS. A LOT OF THESE MEMBERS HAVE NEVER DONE THIS. SO WE HAD EXPERTS SHOW OUR STAFF HOW TO DO THIS. SO THEN WE SENT THEM AWAY AND TOLD THEM TO DO ALL THE WORK AND COME BACK AND THEN THEY DID EVEN MORE OUR STAFF JUST DID A GREAT JOB BRINGING ALL OF THEIR IDEAS AND THEY REALLY TOOK THE TIME TO LEARN AND RESEARCH AND PRACTICE IT WAS AN AMAZING OPPORTUNITY. AND THEN THEY GAVE US A BUNCH OF NEW IDEAS. THEN THERE IS A TEAM OF SHARKS WE COULD HAVE A GUEST SHARK FROM ANOTHER CITY'S WAS A GOOD EXPERIENCE FOR EVERYBODY INVOLVED THEY GAVE US A BUNCH OF IDEAS AGAIN AND WE FUNDED THOSE AGAIN.

SOME OTHER PROJECTS WE DID A SAFETY FENCE.

[00:35:10]

WE HAVE A DOCK THAT NEEDS TO BE REPLACED.

SO SOME REALLY GOOD PROJECTS SOME THAT DON'T REALLY FALL UNDER THE EVERYDAY OPERATION BUDGET BUT NOT REALLY MAKING THE CAPITAL IMPROVEMENT PART SO THEY ARE THE IN BETWEEN.

IT IS A REALLY GREAT OPPORTUNITY FOR THEM TO BE PART OF THE PROCESS AND LEARN WHAT WE GO THROUGH PRESENTING TO ALL OF YOU PITCHING IDEAS AND TRYING TO SELL YOUR STUFF YOU CAN GIVE US MORE MONEY. AND I WILL HANDED OVER TO ERICA.

>> BEFORE WE GET INTO THE SPARK TANK IDEA WE HAVE BEEN LEVERAGING OUR SYSTEM TO MOVE THOSE REDUNDANT TRANSACTIONS SUCH AS MEMBERSHIP RENEWALS OR ONLINE RENTALS INTO THE SELF-SERVICE RATIO. SO WE STARTED WORKING ON THIS IN JANUARY 2024 AND HAVE SEEN AN INCREASE OF THE NUMBER OF TRANSACTIONS THAT ARE COMPLETED ONLINE.

SO THE BENEFIT IS THIS IT ALLOWS THE CUSTOMER TO DO THIS WHEN IT IS CONVENIENT FOR THEM AND THEY CAN GO ONLINE AND COMPLETE THE TRANSACTION WITHOUT BEING RELIANT ON STAFF TO COMPLETE THE TRANSACTIONS. IT ALSO REDUCES THE BURDEN OF STAFF WEATHER IS JUST MEMBERSHIP RENEWAL TO FOCUS ON THE INTERACTIONS AND ENGAGEMENT WITH MEMBERS WHO NEED SOMETHING MORE COMPLICATED. SO ONE OF THOSE WITH OUR BALL FIELDS SO THE CUSTOMER CAN ACTUALLY GO ONLINE AND BROWSE THE CATEGORY FIND A DATE AND FIND A TIME AND COMPLETE THE TRANSACTION ALL ONLINE AND IT BLOCKS AND OFFER THEM IN THE SYSTEM SO WITH THAT IS ONLINE MEMBERSHIP MEMBERS CAN GO ONLINE AND PURCHASE A NEW MEMBERSHIP AND RENEW A MEMBERSHIP OR ENROLL IN THE AUTO SUBSCRIPTION AND IT AUTOMATICALLY RENEWS WITHOUT HAVING TO INTERACT WITH STAFF. THE NEXT THING WE ARE DOING WITH THE SPARK TANK INITIATIVE IS IMPLEMENTING THE KIOSK AT CHECK-IN. A LOT OF TIMES DURING BUSY TIMES WE SEE LONG LINES AT THE FRONT DESK FOR PEOPLE WHO ARE TRYING TO SCAN IN THEIR MEMBERSHIP AND CONTINUE TO THE FITNESS CLASS.

WE ARE IMPLEMENTING THE STANDALONE KIOSK THAT WILL SIT AT THE ENTRANCE AND ALLOWS PEOPLE TO SCAN THEIR MEMBERSHIP, CHECK IN AND CHECK IN FOR A CLASS AND CONTINUE ON THEIR WAY. IT WILL REDUCE THE BURDEN OF THE FRONT DESK FOR THOSE DOING A SIMPLE SCAN AND ALLOW THE TEAM MEMBERS TO HAVE MORE MEANINGFUL INTERACTIONS WITH CUSTOMERS AS NEEDED. WE ORDERED THE IPADS IN THE STANDS AND THE HARDWARE REQUIRED AND WE ARE LOOKING AT IMPLEMENTING THEM IN THE FALL WHEN IT COMES IN.

>> HOW MANY OF THOSE? >> WE HAVE THREE.

ONE AT MAIN DESK SERVICES AND ONE ON THE FITNESS FLOOR.

>> CAN YOU GO BACK A COUPLE SLIDES? SO THERE IS A POP IN JULY IS THAT SEASONALITY?

>> YES WE SEE A LOT OF MEMBERSHIPS HAPPEN IN THE SUMMER MONTHS AND THE SAME THING WITH RENTALS AND PAVILIONS AND SEASONALITY AND THE WATER PARK AS WELL.

>> TREE INVENTORY THIS IS SOMETHING YOU ALL SHOULD BE FAMILIAR WITH. WITH A TREE RECORDED PROGRAMS ONE OF THE CHALLENGES IS WE HAVE WAY TOO MANY TREES WE DO NEED A WHOLE LOT MORE BUT WE NEED - - WE HAVE A LOT OF TREES TO GO THROUGH AND DO ASSESSMENTS ON. ON THE GROUND SURVEY TAKES A LONG TIME IN JUST ONE YEAR WE CAN ONLY DO 1000 TREES THERE ARE ONE.6 MILLION TREES THAT WOULD TAKE US FOREVER MUCH LESS TRY TO GET ANY TYPE OF MANAGEMENT PLAN IN PLACE TO ADDRESS EVERYTHING.

SO WE NEED SOMETHING TO HELP US IDENTIFY THOSE CRITICAL AREAS WHERE DO WE NEED TO FOCUS OR PUT RESOURCES AND TRY TO MAKE SURE WE KEEP THE TREES AND KEEP THEM HEALTHY? AND WE NEED A SOLID MANAGEMENT PLAN TO DO THAT.

[00:40:03]

WE WILL KNOW EXACTLY WHEN WE GET THIS WHAT WE NEED TO DO WHERE TO FOCUS RESOURCES AND WHERE TO GO NEXT.

SO THEY FINISHED ALL THE SCANS LAST FALL.

THIS TELLS US WERE ALL THE SCANS WERE.

HOW MANY COME ALL THE INFORMATION.

ALL THE DATA DELIVERY IS JUST A BUNCH OF NUMBERS BUT NOW THEY

ARE VERIFYING IT. >> I HAVE A QUESTION.

HOW OFTEN WILL WE HAVE TO UPDATE THE INVENTORY?

>> I WILL GET TO THAT. THIS IS WHAT THE DASHBOARD LOOKS LIKE. THIS IS ONE TREE THE SCAN THAT IT TOOK IT TELLS US EXACTLY WHERE IT IS AT AND PINPOINTS IT ON GOOGLE MAPS GIVES US A LIVE VIEW OF THE TREE OF WHAT IT LOOKS LIKE AND TELLS US EXACTLY WHAT WE NEED THAT AGE AND SPECIES AND IF THERE IS A MANAGEMENT PLAN THAT GOES ALONG WITH IT IT WILL TELL US THAT ONCE IT IS COMPLETE.

IT'S A COOL SYSTEM. SOME OF THE NEXT STEPS NOW THEY ARE IN THE FIELD FOR APRIL AND MAY AND THEY WILL VERIFY TO MAKE SURE THEY HAVE ALL THE INFORMATION THEY NEEDED AND THE SCANS ARE CORRECT SO BRINGING A WHOLE TEAM OF PEOPLE THERE DOING EXTRA TREES FOR US THAT THEY DID NOT GET DURING THE SCAN TO MAKE SURE THE DATA IS CORRECT. THEY WILL GIVE US THE FIVE YEAR PLAN THIS FALL. WE WILL GET THAT AND THEN WE CAN START COMING TO YOU WE CAN GO THE TREE MANAGEMENT PLAN.

SO WE WILL START CONSIDERING SCANS 2728 WILL TRY TO GET THE AREAS WE WERE NOT ABLE TO GET BEFORE JUST TO SEE WHERE WE ARE AT HAVE SOME BENCHMARKS AND CAPTURE THE BEFORE AND AFTER AS

WELL. >> IS THERE A TIME OF YEAR THAT'S BETTER TO DO THIS AND OTHERS?

>> NOW FOR SOME IDEAS COMING UP NATURALLY FROM THE DEPARTMENTS.

WE HAVE BEEN COLLECTING A LOT OF DATA FOR A LONG TIME AND THOSE STAFF MEMBERS WERE GETTING THE DATA BUT NEVER REALLY LOOKING AT IT AGAIN SO WE WANTED TO PROVIDE THEM WITH THE INFORMATION AND WHAT THEY WERE DOING BUT ALSO USE THAT DATA MORE EFFICIENTLY FOR STAFF TO MAKE DECISIONS AND WE WANTED TO BE ABLE TO AUTOMATE COLLECTION OF THE DATA. SO INSTEAD OF TAKING THE REFERENCE DESK OR ACCOUNTS DESK WITH THINGS THEY WERE DOING, ONE OF OUR STAFF MEMBERS, DAVID, WHO IS RELATIVELY NEW IS ABLE TO USE HIS TECHNOLOGY SKILLS TO CREATE THIS ONLINE FORM TO PUT ON THE INTRANET SITE AND THEN MEMBERS COULD JUST START CLICKING ON IT AND KEEPING TRACK OF IT ON A CHECKMARK AND THEN THAT AUTOMATICALLY CAN PULL THE DATA AND AGGREGATE IT INTO ONE HOURS WORTH OF WORK. THIS IS AN EXAMPLE HOW THE DATA IS SHOWING UP FOR THE ACCOUNTS TEAM.

THEY CAN SEE THE TYPE OF SHELVING THEY ARE DOING.

IN ADDITION TO WHAT ITEMS THEY SHELVE THEY CAN SEE IT IS A PIE CHART AND THEY CAN SEE CHANGES AND ALSO HOW BUSY IT IS AT THE

[00:45:07]

WE HAVE WRITTEN DOCUMENTS ON WHAT STAFF ARE SUPPOSED TO BE DOING. BUT IN THE PAST WE'VE BEEN THROUGH THIS BUT PROCESS THINGS IN DIFFERENT WAYS WE WANT AN OPPORTUNITY FOR THE STAFF TO GET THIS THROUGH THE WRITTEN DOCUMENT AND THEN SEE WHERE THEY ARE ON THE PLAN.

SO USING NOTEBOOK AND OTHER TOOLS THE ACCOUNTANT COULD UPLOAD SOME DOCUMENTS AND CREATE VIDEOS FOR STAFF TO LEARN THE NEW POSITION AND THEN THEY TRACK IT ALL ON THE INTRANET SITE AND GO BACK TO THE DOCUMENT THEY NEED TO READ THROUGH.

IT REALLY PROVIDES THEM SOME CONSISTENCY.

EVERYBODY CAN START WITH THE SAME PATH AND HAVE THE SAME BASE LEVEL OF TRAINING WHEN THEY START.

'S BEEN VERY EXCITING AND WE WILL SEE WHERE WE GO FROM HERE IT IS VERY EFFICIENT TAKING VIDEO AND FIGURING IT OUT IS VERY DIFFICULT BUT UPLOADING INTO THE NOTEBOOK INCREASES VIDEOS FOR YOU IT TAKES SOME TWEAKING BUT IT IS QUITE QUICK.

>> THAT ONE IS EXCITING FOR ME BECAUSE I ASKED THE LIBRARY TO CREATE A VIDEO FOR ALL EMPLOYEES TO TEACH THEM HOW TO CREATE A VIDEO SO WE CAN ALL DO TRAINING LIKE THAT.

AS A FORMER ATTORNEY I'M SUPER EXCITED ABOUT THIS BECAUSE OF ALL CODE ENFORCEMENT STANDPOINTS AND BEING OUT IN THE FIELD WE COME IN AND IMMEDIATELY CHARGED WITH DOING ANIMAL CONTROL OR CODE ENFORCEMENT. IF WE HAVE A TRAINING MODULE THAT CAN TRAIN THEM ON THE CODE.

THAT IS SUPER EXCITING. >> ALL RIGHT.

OF THE POLICE DEPARTMENT AND THE SHOULD TAKE 40 MINUTES TO GET THROUGH. [LAUGHTER] WE HAVE BEEN FOCUSING ON THE INITIATIVE CALLING THE YEAR OF DATA. THIS FOLLOWS BEHIND PROJECT TO SPARK. WE COLLECT AN INCREDIBLE AMOUNT OF DATA FROM THE TIME THINGS HAPPEN COME INCIDENTS, PEOPLE, TIME OF DAY AND DAY OF WEEK.

WE HAVE TO FIND A WAY TO PUT THE INFORMATION OUT TO THE TEAM AND LEVERAGE DECISION-MAKING IN A WAY LIKE WHAT THE PARKS DEPARTMENT IS DOING AND THOSE THAT ARE OUT IN THE FIELD MAKING DECISIONS. SO A COUPLE OF SLIDES WE HAVE INTERNAL DASHBOARDS WE CREATED FOR TEAM THIS IS IN THE PAST 24 HOURS REPORT IT SEEMS RELATIVELY SIMPLE BUT WE DIDN'T HAVE ANYTHING LIKE THAT UNTIL THIS YEAR.

TELLS THE TEAM TOTAL NUMBER OF CALLS YESTERDAY, INITIATED BY A POLICE OFFICER, NOT DISPATCH, THOSE FROM DISPATCH AND THEN THE TOTAL YOU CAN SEE THE FLOW CHART GOES BACKWARDS DAY AFTER DAY. AND THEN A CALL FOR SERVICE.

IT TELLS US IF WE HAVE CALLS FOR SERVICE AT CERTAIN TYPES OF ACTIVITY MORE THAN FOUR OFFICERS BEING DISPATCHED OR AT SEEN THAT AUTOMATICALLY TREATS THE AIR I NEAR - - AI NARRATIVE, REPORT NUMBER AND TYPE OF CALL. NOT NECESSARILY EVERYONE WANTS TO BE RESPONDED TO WITH SOMETHING TO TAKE A LOOK AT.

YESTERDAY THERE WAS A MAJOR CRASH AND AN OVERDOSE IN THIS LOCATION AND HERE IS A THEFT OF A WALLET.

THAT WAS ALL CREATED BY AI SO ALLOWS THE SUPERVISORS TO SAY THIS IS THE AREA I AM ASSIGNED I AM CURIOUS WITH THAT CALL WAS SO THAT IS A USEFUL TOOL. IT AUTOMATES EVERY DAY AT 4:00 A.M. AND THEN WE E-MAIL A COPY AUTOMATICALLY TO ALL SUPERVISORS BY PDF. SO THEY CAN LOOK AT IT IN REAL TIME OR THEY WILL RECEIVE IT IN THEIR INBOX.

NEXT TALK ABOUT GLOBAL CALLS FOR SERVICE WE DIVIDED THE CITY'S INTO FIVE GEOGRAPHICAL DISTRICTS FOR POLICING.

[00:50:02]

REALLY THIS ALLOWS THE OFFICERS TO SEE THE INFORMATION ON A DAILY BASIS, IT'S UPDATED GOES BACK THROUGH JULY 28 I NEAR TODAY. WE CAN MAKE A DECISION IF IT'S TO DEPLOY WE CAUGHT THE OFFENDER LAST WEEK AND ALL WERE SOLVED.

WE MAY HAVE A SPIKE WE MAY NOT NEED TO READ THE PLAY RESOURCES. OFFICERS AND SUPERVISORS IN THE FIELD CAN MAKE THE CALL. AS WE CONTINUE TO MOVE FORWARD.

IMPROVE THE AI TECHNOLOGY THIS IS WHEN WE ARE REALLY EXCITED ABOUT A CRIME ANALYST THEY CALL BEYOND THE LOOKOUT WE USE TO CALL THOSE APB NOW WE HAVE A BE ON THE LOOKOUT THE BOOL OH IT'S A VERY INEFFICIENT WAY SO CURRENTLY WE CAN ALL OF THE INTO THE GEOGRAPHIC ACCOUNTABILITY DASHBOARD IT AUTOMATICALLY POPULATES A PERSON AND THEN IS FILTERED FOR THE AREA SO WHEN THEY LAUNCH THE DASHBOARD ALL OF THE AUTOMATICALLY CREATED DASHBOARDS ARE IN THE GEOGRAPHIC AREA FOR THE OFFICER I FILTER TO DISTRICT FIVE AND I CAN SEE EVERY SINGLE BOLO FOR DISTRICT FIVE THAT DAY. THAT SUSPECT WE NOW HAVE PICTURES THEY ARE PIXELATED HERE BUT THEN FILTER AND LOOK FOR THAT SUSPECT IN THE AREA IT IS ACTIONABLE INTELLIGENCE FOR OFFICERS IN THE FIELD. ANOTHER THING WE ARE EXCITED ABOUT IT IS A COOL TOOL AND NOW I WILL HAND IT BACK OVER TO

CLAIRE. >> ANOTHER STORY I GOT TO SEE IT FIRSTHAND. AND ELECTRIC WIRES THAT HAD

FALLEN DOWN LAST WEEK? >> YES AN ISSUE ON THE HIGHWAY

WITH A CRASH. >> WIRES THAT WERE PULLED DOWN AND IMMEDIATELY HAD TO BE SHUT DOWN I WAS JUST LISTENING MY ROLE IS TO MAKE SURE YOU HAVE THE INFORMATION THAT YOU HAVE.

SO THEN COULD ADD TN AND MPE TO THE CHAT AND SENDS A LINK THEN THEY CAN ALL HAVE LIVE CONVERSATIONS WITH US SOMEBODY SAID WE NEED TO GET EYES ON IT CAN SOMEBODY TELL US EXACTLY WHERE THE WIRES ARE DOWN? AND THEN HE SAID LET ME OTHER DRONE PILOT THE OFFICER COMES ON AND THEN GOES LIVE AND WE CAN SEE EXACTLY INSTANTANEOUSLY WHERE THAT ISSUE WAS AND HAD THE RESOURCES THERE WITH A VERY QUICK RESPONSE.

I HAD NO OTHER RESPONSE BECAUSE I WAS OUT OF USE IN THAT SITUATION OTHER THAN TO SAY THE DRONES ARE COOL.

[LAUGHTER] BUT IT WAS AWESOME.

>> I APPRECIATE THAT RESPONSE. BUT WE GOT IT RIGHT BACK UP

AGAIN. >> THAT IS ALL INCREDIBLY EXCITING I APPRECIATE TO THE STAFF I KNOW IT TAKES TIME TO WORK ALL THE BUSINESS INSTEAD OF IN IT I APPRECIATE YOU TAKING THAT EXTRA TIME IN TRAINING IS IMPORTANT AND IT

[00:55:13]

>> WELCOME TO THE REGULAR SESSION OF LOUISVILLE CITY

[A. Invocation - Deputy Mayor Pro Tem Bob Troyer]

HAVE INVOCATION BY DEPUTY MAYOR. >> PLEASE STAND AND JOIN ME IN CONTEMPLATION. AMEN.

[B. Pledge to the American and Texas Flags - Councilmember Lonnie Tipton]

>> COUNCIL WOULD YOU LEAD US. >> I PLEDGE ALLEGIANCE TO THE FLAG OF THE UNITED STATES OF AMERICA, AND TO THE REPUBLIC FOR WHICH IT STANDS, ONE NATION UNDER GOD, INDIVISIBLE, WITH LIBERTY AND JUSTICE FOR ALL. HONOR THE TEXAS FLAG; I PLEDGE ALLEGIANCE TO THEE, TEXAS, ONE STATE UNDER GOD, ONE AND

INDIVISIBLE. >> WE HAVE A FEW PROCLAMATIONS

[C. Proclamations / Recognitions]

FIRST ONE UP IS OUR -- PROCLAMATION DECLARING MUNICIPAL CLERKS WEEK AND IF I COULD HAVE SECRETARY JENNIFER AND ANYBODY ELSE ON THE TEAM, WHERE DID SHE GO? THERE SHE IS. YOU HAVE TO COME DOWN.

SO HERE IS WHAT I ADORE ABOUT JENNIFER'S PROCLAMATION.

IT'S REALLY SHORT. [LAUGHTER]

>> SOME OF THESE, WE HAVE TO WHITTLE THEM DOWN A LITTLE BIT SO IT'S -- THERE'S AN ART TO PROCLAMATIONS, JENNIFER'S GOTTEN GOOD. THE WHOLE TEAM HAS BEEN AMAZING, BEING ABLE TO MANAGE THE SEVEN OF US, BEING ABLE TO MANAGE ALL THE OTHER THINGS THAT ARE PART OF THAT OFFICE'S PURVIEW.

I CANNOT THANK THE TEAM ENOUGH AND SO WE ARE GOING TO GIVE THEM SOME RECOGNITION AND WE DO A CALL AND RESPONSE SO IF YOU FEEL SO CALLED TO WHEREAS WITH ME, LET'S GO AHEAD.

WHEREAS MUNICIPAL CLERKS ARE ESSENTIAL TO TRANSPARENT ACCOUNTABLE AND EFFECTIVE LOCAL GOVERNMENT AND WHEREAS THEY SERVE AS OFFICIAL RECORD KEEPERS AND MINISTER MUNICIPAL ELECTIONS MANAGED BY THE RECORDS MAINTAIN PUBLIC DOCUMENTS AND COORDINATE PUBLIC MEETINGS AND WHEREAS THEY PROVIDE VITAL SUPPORT TO GOVERNING BODIES AND ENSURE COMPLIANCE WITH LAWS AND WHEREAS THEIR PROFESSIONALISM INTEGRITY AND DEDICATION TO STRENGTHEN COMMUNITIES ACROSS TEXAS THEREFORE THE MAYOR OF THE CITY OF LOUISVILLE AND ON BEHALF OF THE CITY COUNCIL DO HEREBY RECOGNIZE THE WEEK OF MAY THIRD TO THE NINTH 2026 AS THE 57TH ANNUAL MUNICIPAL CLERKS WEEK. AND LEWIS WILL TENSION AND ENCOURAGE ALL THEM TO APPRECIATE THE PROFESSIONALISM INTEGRITY AND DEDICATION OF OUR MUNICIPAL CLERKS.

[APPLAUSE] THANK YOU.

>> ALL RIGHT NEXT UP CHIEF AND POLICE DEPARTMENT STAFF, I THINK IT IS THEM. THERE IS A CREW.

WHERE IS MY PD? YOU ONE, IT IS TIED, I LIKE IT.

WE HAVE NATIONAL POLICE WEEK AND FOUL, YOU KNOW AS WELL AS I DO, THESE FOLKS THAT ARE STANDING BEHIND US ARE A SMALL REPRESENTATION OF ALL THE TEAM THAT WE HAVE THAT COVERS THE CITY EVERY DAY OF THE WEEK, 365, 247I COULD NOT BE MORE PROUD OF OUR TEAM AND HOW THEY HELP OUR WHEREAS, THERE ARE MORE THAN CITY. SO HERE WE 1,280,000 LAW ENFORCEMENT GO OFFICERS SERVING IN COMMUNITIES ACROSS THE UNITED STATES, INCLUDING THE DEDICATED MEMBERS OF THE LEWISVILLE POLICE DEPARTMENT; AND WHEREAS, SINCE 1786, OVER 24,000 U.S. LAW ENFORCEMENT OFFICERS HAVE MADE THE ULTIMATE SACRIFICE IN THE LINE OF DUTY, WITH THEIR NAMES HONORED ON THE NATIONAL LAW ENFORCEMENT OFFICERS MEMORIAL IN WASHINGTON, D.C.; AND WHEREAS, IN 2025, 363 NAMES OF FALLEN PEACE OFFICERS ARE BEING ADDED TO THE NATIONAL MEMORIAL—109 FROM 2025 AND 254 FROM PRIOR YEARS. TEXAS WAS ONE OF THE HIGHEST IN THE NATION IN 2025 LINE-OF-DUTY DEATHS WITH 8 PEACE OFFICERS LOST; AND WHEREAS, MAY 15 IS DESIGNATED AS PEACE OFFICERS MEMORIAL DAY, IN HONOR OF ALL FALLEN OFFICERS AND THEIR FAMILIES AND U.S. FLAGS SHOULD BE FLOWN AT HALF-STAFF. NOW, THEREFORE, I, TJ GILMORE, MAYOR OF THE CITY OF LEWISVILLE, TEXAS AND ON BEHALF OF THE CITY COUNCIL DO HEREBY PROCLAIM THE WEEK OF MAY 11-17, 2026, AS.

[01:00:06]

[APPLAUSE] >> THANK YOU AND LADIES AND GENTLEMEN IT IS A PLEASURE TO BE IN FRONT OF YOU, AS YOUR POLICE CHIEF BUT I AM JUST THE CHIEF. THE TEAM THAT GETS THE JOB DONE BACK HERE THAT IS A TEAM THAT NEEDS THE RECOGNITION.

THESE MEN AND WOMEN IN THE POLICE DEPARTMENT ARE EVERY 24 HOURS A DAY, ANSWERING YOUR CALLS FOR SERVICE, THEY'RE A DEDICATED GROUP OF PEOPLE, THEY'RE INTERESTED IN PUBLIC SAFETY, INTERESTED IN ENSURING THE PROBLEMS ARE RESOLVED AND INTERESTED IN COMMUNITY COLLABORATION.

I CAN LOOK ACROSS THIS ENTIRE GROUP OF PEOPLE AND SEE NEW OFFICERS, OLDER OFFICERS, LATERAL TRANSFER OFFICERS, SUPERVISORS AND THE NEW LIEUTENANTS, THE ROOKIE OF THE YEAR IS BACK HERE WE HAVE GOT A GREAT TEAM.

WE APPRECIATE THE SUPPORT. THERE HE IS WE APPRECIATE THE SUPPORT THAT WE RECEIVED NOT JUST FROM THE COMMUNITY BUT FROM OUR MAYOR AND COUNCIL MOVING FORWARD TO CONTINUE SERVING YOU AND I WOULD LIKE TO THANK THE MEN AND WOMEN FOR THE JOB THEY DID. [APPLAUSE]

>> THANK YOU, APPRECIATE YOU. WHERE IS MALCOLM? COME ON UP PLEASE, SIR. MALCOLM IS A MACHINE BY THE WAY, I AM ALWAYS EXCITED WHEN I SEE SOMETHING POSTED BY HIM OR THE TEAM, HE DOES THE JOB. TO DATE WE HAVE A QUICK PROCLAMATION FOR NATIONAL DRINKING WATER WEEK AND NATIONAL PUBLIC WORKS WEEK. WHEREAS, WATER IS OUR MOST VALUABLE NATURAL RESOURCE AND ESSENTIAL TO HEALTH, HYDRATION, HYGIENE, AND QUALITY OF LIFE FOR OUR RESIDENTS; AND WHEREAS, PUBLIC WORKS INFRASTRUCTURE, FACILITIES, AND SERVICES ARE VITAL TO SUSTAINABLE, RESILIENT COMMUNITIES AND THE WELL-BEING OF LEWISVILLE RESIDENTS; AND WHEREAS, THESE SYSTEMS ARE BUILT, MAINTAINED, AND PROTECTED BY DEDICATED PUBLIC WORKS PROFESSIONALS ACROSS ALL SECTORS; AND WHEREAS, IT IS IN THE PUBLIC INTEREST FOR RESIDENTS, CIVIC LEADERS, AND YOUTH TO UNDERSTAND AND VALUE THE IMPORTANCE OF PUBLIC WORKS IN THEIR COMMUNITY.

NOW THEREFORE, I, TJ GILMORE, MAYOR OF THE CITY OF LEWISVILLE, TEXAS AND ON BEHALF OF THE LEWISVILLE CITY COUNCIL DO HEREBY PROCLAIM THE WEEK OF MAY 3-9, 2026, AS: NATIONAL DRINKING WATER WEEK AND MAY 17TH THROUGH THE 23RD 2026 AS NATIONAL PUBLIC WORKS WEEK AND LEWISVILLE, TEXAS, AND ODELL RESIDENTS AND CIVIC GROUPS TO RECOGNIZE THE PUBLIC WORKS DEPARTMENT VITAL ROLE IN DELIVERING ESSENTIAL UTILITIES AND MAINTAINING INFRASTRUCTURE AND SAFEGUARDING COMMUNITY HEALTH SAFETY AND WELL-BEING. I WILL TELL YOU, IF YOU DID NOT NOTICE ALL THESE WONDERFUL FOLKS, THANK YOU GUYS FOR COMING I APPRECIATE IT. GO TO A THIRD GRADE CLASSROOM AND SIT DOWN IN FRONT OF THAT GROUP AND SAY YOU ARE THE MAYOR, WHAT DO YOU WANT TO KNOW ABOUT. EVERYTHING THOSE THIRD GRADERS WANT TO KNOW ABOUT IS WHAT THESE FOLKS DO, THEY WANT TO KNOW HOW MUCH WATER GETS FLUSHED, THEY WANT TO KNOW HOW WATER COMES OUT OF THE TAP THEY WANT TO KNOW ALL THAT STUFF AND IT IS AWESOME BECAUSE THEY UNDERSTAND THE IMPORTANCE OF THE CITY'S.

YOU GUYS MAKE MY JOB EASY WHEN I GO TALK TO THIRD GRADERS.

[APPLAUSE] >> ON BEHALF OF PUBLIC WORKS, HONORED TO ACCEPT THIS PROCLAMATION, THESE MEN AND WOMEN BEHIND ME, THEY ARE THE BACKBONE OF THE CITY, THEY MAKE SURE ALL THE INFRASTRUCTURE IS WORKING CORRECTLY, STREET, WATER SEWER AND DRAINAGE TO MAKE SURE IT'S WORKING IN THE MIDDLE OF

THE NIGHT AND DAY,. >> THANK YOU.

>> THANK YOU, I APPRECIATE IT. [APPLAUSE]

>> , I THINK I SAW SOME CYCLISTS.

TWO. I DID NOT BRING MY GEAR, MY APOLOGIES. I'M SURE SOMEONE WILL TAKE CARE OF ME. WE ARE THE PATHFINDERS HERE TONIGHT, THANK YOU GUYS, APPRECIATE YOU.

FOR THOSE OF YOU WHO DON'T KNOW PATHFINDERS IS THE BIGGEST CYCLING GROUP HERE IN THE REGION, YOU WILL SEE THEIR PELOTON FLYING AROUND OVER TEXAS REGULARLY THROUGH HIGHLAND VILLAGE AND LEWISVILLE. THEY TAKE ADVANTAGE AND I'VE HAD REGULAR CORRESPONDENCE WITH THEM THROUGHOUT THE YEARS ON PLACES WHERE WE NEED TO MAKE SURE THAT WE ARE CLEANING UP THE TRAILS, OR WE'RE MAKING SURE THE SIDEWALKS ARE GOOD, MAKING SURE EVERYONE CAN CYCLE SAFELY THROUGHOUT THE CITY.

REALLY APPRECIATE YOU GUYS FOR THOSE EXTRA EYES ON THE ROAD.

WE HAVE A PROCLAMATION FOR BIKE MONTH.

[01:05:03]

WE HAVE THE BELLS, VERY NICE. ANYBODY WANT TO SAY ANYTHING? WE ARE GOOD AWESOME. THANK YOU.

I LIKE MY MALLET,. >> NEXT ON THE AGENDA IS D-1,

[1. 26-4554 Public Hearing: Consideration of an Ordinance of the Lewisville City Council, Amending the Zoning Ordinance by Granting a Special Use Permit for Automobile Sales and Leasing on Approximately 15.428 Acres Legally Described as Lot 1, Block A, Frontier Ford and Lot 5, Block B, Valley Ridge Business Park East, Located at 1144 North Stemmons Freeway (IH-35E), and Zoned Light Industrial (LI) District and General Business (GB) District; Providing for a Savings Clause, Repealer, Severability, Penalty, and an Effective Date; as Requested by Dynamic Engineering Consultants, on Behalf of Pack Properties II LTD the Property Owner. (Case No. 25-09-12-SUP)]

CASE NUMBER 25-09-12, SAM PACK'S FIVE STAR FORD OPERATES AN AUTO DEALERSHIP AT VALLEY RIDGE BOULEVARD THE DEALERSHIP HAS EXISTED SINCE 1979, ACCORDING TO HISTORIC AERIALS THE DEALERSHIP EXPANDED IN 1984, 1992 AND FINALLY IN 97 TO THE CURRENT CONFIGURATION OF THE SITE. THE PROPERTY OWNER IS PROPOSING TO DEMOLISH ALL BUILDINGS ON THE SITE AND BUILD A NEW DEALERSHIP OFFICE AND SERVICE CENTER WITH AN UPDATED DESIGN AND BUILDING ELEVATIONS. THE UNIFIED DEVELOPMENT CODE UDC REQUIRES A SPECIAL USE PERMIT FOR ALL NEW AUTOMOBILE SALES AND LEASING FACILITIES IN THE CITY. PLANNING AND ZONING COMMISSION RECOMMEND UNANIMOUS APPROVAL OF THIS ITEM ON APRIL SEVENTH 2026.

IT'S RECOMMENDED THE CITY COUNCIL APPROVE THE AUDIENCE AS SET FORTH IN THE CAPTION ABOVE.

WE DO HAVE MR. RICHARD, OUR PLANNING DIRECTOR AVAILABLE FOR QUESTIONS, AND THE PUBLIC HEARING IS NOW OPEN, I DO HAVE MR. JOSH, MR. OSCAR, I APOLOGIZE ON THAT ONE, AN ANOTHER AVAILABLE FOR QUESTIONS. THEY ARE ALL OF COURSE IN FAVOR

OF ITEM D ONE. >> I JUST HAVE A COUPLE OF THINGS, FIRST OFF CONGRATULATIONS ON CITIZEN OF THE YEAR. I APPRECIATE THAT THAT'S FANTASTIC. AND THEN IT LOOKS FANTASTIC IT LOOKS REALLY NICE. I DID HAVE ONE MINOR CONCERN ABOUT THE EMPLOYEE PARKING, WE HAVE A TREE OF 815 SPACES INSTEAD OF EIGHT, CAN YOU DESCRIBE WHERE THOSE PARKING LOT WILL BE? ANYWHERE YOU CAN PUT A TREE IN I

WOULD LIKE TO PUT A TREE IN. >> PLANNING STAFF WORKED EXTENSIVELY WITH THE TEAM WORKING ON THIS PROJECT TO ENSURE THAT THEY ARE PROVIDING THE REQUIRED NUMBER OF TREES AND TO PLACE THEM IN THE MOST IMPACTFUL AREAS SO IN THIS CASE THE EMPLOYEE PARKING IS AT THE REAR OF THE BUILDINGS AND IT'S A PORTION OF THE NORTH SIDE OF THE SHOWROOM WHERE IT HAS VERY LITTLE VISIBILITY. AND ALSO THIS IS CONSISTENT WITH SIMILAR TYPE PROJECTS THAT STAFF HAS WORKED ON ON OTHER SITES

ALONG WITH THE CORRIDOR. >> WHEN WE TALK ABOUT THE TREE PLACEMENT IN THE PARKING LOT, HOW DOES EVERY 15 SPACES COMPARE

TO OTHER CITIES? >> ON AVERAGE CITIES REQUIRE ONE TREE PER 20 SPACES SO OUR REQUIREMENT IS A LITTLE BIT MORE AGGRESSIVE HERE IT'S A PRIORITY HERE IN LEWISVILLE TO PLANT TREES AS MANY TREES AS POSSIBLE, BECAUSE OF ALL THE BENEFITS SO WE ARE -- WE REQUIRE A FEW MORE TREES THAN MOST OTHERS.

>> THANK YOU. >> I DID APPRECIATE THE TACTFUL WAY OF EXPLAINING WHY IT'S LESS LENIENT TO HAVE LESS TREES.

AROUND THE CARS ON DISPLAY. SPEWING OTHER QUESTIONS?

[01:10:03]

>> SECOND. >> A MOTION TO SECOND COUNCIL PLEASE VOTE MOTION PASSES UNANIMOUSLY, COUNCIL I WILL ENTERTAIN A MOTION. I MOVE TO APPROVE THE ORDINANCE

SET FORTH. >> SECOND.

>> MOTION TO SECOND COUNCIL PLEASE VOTE.

MOTION PASSES UNANIMOUSLY THANK YOU SAM PACK'S FIVE STAR FORD FOR YOUR REINVESTMENT IN THE COMMUNITY, WE GREATLY APPRECIATE IT. I DON'T MEET VISITORS AT FORUM SPEAKERS MUST ADDRESS THEIR COMMENTS TO THE MAYOR RATHER THAN TO AN INDIVIDUAL COUNCIL MEMBER, SPEAKERS WOULD BE CLEARLY AND ADDRESS THEIR NAME. SPEAKERS WILL BE ALLOWED 5 MINUTES FOR TESTIMONY SPEAKERS MAKING PERSONAL IMPERTINENT PROFANE OR SLANDEROUS REMARKS MAY BE REMOVED.

UNAUTHORIZED REMARKS FROM THE AUDIENCE STAMPING OF FEET,.

NOT BE PERMITTED IN ACCORDANCE WITH THE TEXAS OPEN MEETINGS ACT THE CITY COUNCIL IS RESTRICTED FROM DISCUSSING OR TAKING ACTION. ACTION ONLY BE TAKEN AT A FUTURE

[F. Consent Agenda]

DO WE HAVE ANY COMMENTS ON, I DID NOT HAVE ANY REQUEST FROM COUNCIL SO COUNCIL ENTERTAIN A MOTION ON THE CONSENT AGENDA?

>> MOVE THE CONSENT AGENDA. >> SECOND.

>> COUNCIL PLEASE VOTE. MOTION PASSES UNANIMOUSLY, ITEM

[7. 26-4557 Consideration of the Acceptance of the Resignation of Randy Tetzlaff; Declaring a Vacancy Exists for Place No. 4 on the Old Town Design Review Committee; and Consideration of an Appointment to Place No. 4 on the Old Town Design Review Committee.]

RESIGNATION WAS RECEIVED FROM RANDY PLACE NUMBER 4 IN THE OLD TOWN DESIGNER COMMITTEE, IT CAN BE FILLED WITH ANY LEWISVILLE RESIDENT AS THIS IS A POSITION. SIX APPLICATIONS WERE SUBMITTED MEETING QUALIFICATIONS FOR SERVICES.

IT'S RECOMMENDED THE CITY COUNCIL ACCEPT THE RESIGNATION VACANCY AND CONSIDER AN APPOINTMENT TO THE OLD TOWN DESIGN REVIEW COMMITTEE AS SET FORTH.

I DO HAVE OUR COUNCIL REVIEW TEAM RECOMMENDING MR. MARK SO I

WILL ENTERTAIN A MOTION. >> I MOVE TO ACCEPT THE RESIGNATION OF RANDY, DECLARE A VACANCY EXIST AND REPLACEMENT NUMBER 4 ON THE OLD TOWN COMMITTEE AND TO A POINT MARK TO PLACE NUMBER 4 ON THE COMMITTEE AS SET FORTH IN THE CAPTION.

>> SECOND. >> A MOTION TO SECOND COUNCIL PLEASE VOTE. MOTION PASSES UNANIMOUSLY.

[H. Reports]

>> I DO WANT TO START, SHOULD WE TALK ABOUT BOB REALLY QUICK? FANTASTIC. BOB, COUNCIL MEMBER HAS STEPPED DOWN AND HIS POSITION WAS OPEN. AND I WANT TO TAKE A MINUTE TO TALK ABOUT HIS BOB HAS INFLUENCED ME QUICKLY.

I MET BOB TEN YEARS AGO, AND I THINK I TOLD BOB THIS STORY, I WENT TO BREAKFAST CLUB MEETING AND I WAS NOT ON COUNCIL, I JUST SAW THERE WAS A BREAKFAST CLUB THAT WAS MEETING, I THOUGHT IT WOULD BE PRODUCTIVE TO MEET NEIGHBORS, I WENT OUT THERE AND BOB INTRODUCED HIMSELF AND SAID WHAT IS HE -- WHAT ARE YOU RUNNING FOR AND I SAID NOTHING, I CAME OUT HERE FOR THE NEIGHBORHOOD. NO ONE COMES HERE UNLESS THEY'RE RUNNING FOR SOMETHING. AND THAT STUCK WITH ME.

SO WHEN I DID DECIDE TO GET INVOLVED, THAT'S WHY I'M SO ACTIVE AND INVOLVED IN TRYING TO ENGAGE THE COMMUNITY, BECAUSE PEOPLE LIKE BOB WHO SAID -- SAID THAT SEED IN MY HEAD TEN YEARS AGO THAT BE ENGAGED AND STAY ENGAGED SO THANK YOU FOR THAT SO

MUCH. >> I MET BOB ABOUT TEN YEARS AGO AS WELL WHEN WE WERE ON THE 2015 BLUE RIBBON COMMITTEE AND I JUST REMEMBER HOW I'M GOING TO USE THE WORD JOLLY ALWAYS HAD SUCH A BIG SMILE ON HIS FACE AND HE WAS ALWAYS SUCH A GREAT CONTRIBUTOR AND I THINK YOU WERE ON THAT COMMITTEE WHEN YOU DECIDED TO RUN FOR COUNCIL AND I THINK AT THAT TIME A SEAT HAD COME UP AND FOR SOME REASON I NEVER CONSIDERED THAT, I MIGHT RUN THAT MIGHT BE INTERESTING. THEN I LOOKED ON LONG AND I SAW THAT BOB HAD FILED AND I SAID YOU WOULD HAVE TO BE CRAZY TO

[01:15:01]

SO IT'S BEEN A PLEASURE TO SERVE WITH YOU OVER THE LAST SEVEN YEARS SINCE I'VE BEEN HERE. YOU ALWAYS HAVE THE BEST STORIES ANY TIME WE GO TO A CONFERENCE, ALWAYS HAVE THE BEST STORIES DEFINITELY HAVE THE BEST GHOST STORIES I'VE EVER HEARD.

ASK SHE LOVES THEM YOU WILL BE MISSED ALSO I THINK MAY BE THE BEST SALMON WE EVER HAD AS WELL. I KNOW WE WILL STILL SEE YOU AROUND. BOB IS EVERYWHERE.

I KNEW IF I WAS GOING TO GO SOMEWHERE BOB WOULD BE THERE.

I COULD COUNT ON BOB TO BE THERE, I KNEW AT LEAST I WOULD KNOW ONE PERSON SO WE APPRECIATE YOU AND ENJOY THE REST AND WE

WILL SEE YOU AROUND. >> BOB I HAVE NOT KNOWN YOU AS LONG AS ALL THE OTHERS BUT YOU GAVE ME GREAT INSIGHT WHEN I WAS RUNNING FOR THIS SEAT AND I APPRECIATE EVERYTHING YOU HAVE DONE, AND I LOOK FORWARD TO SEEING YOU IN THE FUTURE.

THANK YOU. >> BOB WE FIRST MET IN 2014 WHEN WE WERE SITTING ON THE SAME 2025 VISION COMMITTEE.

AND JOLLY IS A GREAT DESCRIPTION OF YOU WHEN YOU LAUGH LIKE THAT.

YOU ARE JUST JOLLY. YOU WERE A MAN OF GREAT INSIGHT AND A GREATER INTELLECT, HE IS OUR NUCLEAR PHYSICIST ON COUNCIL FOR THOSE THAT DON'T KNOW. AND YOU WILL ALWAYS FOREVER BE PART OF THIS, SAM IT'S A HAM CLUB.

AND THOSE THAT KNOW, YOU KNOW IF YOU DON'T I GUESS YOU DON'T NEED TO PICK BUT I APPRECIATE YOU VERY MUCH AND I RESPECT YOU EVEN MORE. YOU HAVE NEVER TORN DOWN THE CITY AND YOU'VE ALWAYS LIFTED EVERYBODY UP AND THAT'S WHAT A COUNCIL MEMBER IS SUPPOSED TO DO.

I APPRECIATE YOUR INTEGRITY AND YOUR HONESTY IN YOUR LOVE FOR LEWISVILLE. THANK YOU FOR BEING YOU.

>> BOB, I REMEMBER THE FIRST TIME I SAW YOU IN A MEETING AND YOU WERE TALKING ABOUT GRABBING A BEER SOMEWHERE I DON'T EVEN REMEMBER THE STORY BUT I THOUGHT THAT GUY IS COOL AND EVERYONE SEEMED LIKE THEY KNEW YOU AND I WANTED TO KNOW YOU.

BUT I MIGHT SAY I MIGHT KNOW YOU MAYBE BETTER THAN MOST ON THIS JUST BECAUSE I'VE SPENT SO MUCH TIME WITH YOU WITH OUR ONE ON ONE MEETINGS. AND WHAT I WOULD LIKE EVERYONE TO KNOW WHICH I THINK A LOT OF PEOPLE DON'T KNOW, OBVIOUSLY HE HAS THIS QUIET STRENGTH ABOUT HIM BUT WHAT BOB IS FIERCE ABOUT IS BELONGING IN THIS COMMUNITY. HE BELIEVES EVERYONE SHOULD HAVE A SEAT AT THE TABLE, EVERYONE SHOULD HAVE A VOICE, WE SHOULD MAKE SPACE FOR PEOPLE AND I JUST APPRECIATE THAT BOB.

>> I MET BOB 2015, PROBABLY IN UNIVERSITY OR WHICH STARTS TOMORROW, BUT BOB HAS GOT THIS QUIET UNASSUMING PRESENCE ABOUT HIM BUT I CAN TELL HE WHEN HE WALKS IN THE ROOM EVERYBODY KNOWS WHEN BOB WALKS INTO A ROOM.

HE IS VERY WELL RESPECTED. HE JUST HAS TO WALK INTO THE ROOM, I CANNOT TELL YOU HOW MANY I'VE BEEN TO AND EVERYONE KNOWS BOB. THAT TAKES SOMETHING TO DO THAT.

WE HAPPENED TO BE AT THE INCUBATOR EVENT THE OTHER NIGHT WHICH BOB WAS ON ABOUT EIGHT YEARS, AND THOSE PEOPLE MADE A MENTION OF HIM AT THE END, THEY MADE A MOMENT TO SAY SOMETHING ABOUT HIS EIGHT YEARS OF SERVICE AND THAT SAYS SOMETHING ABOUT THE FACT THAT THEY KNOW THEY WILL MISS BOB AND I WILL MISS YOU TOO BOB. I'M SITTING NEXT TO BOB SO FOR THE LAST FIVE OR SIX YEARS SO GOOD LUCK.

SOME OF THE FIRST TIMES I'VE HEARD ABOUT YOU BOB WAS YOUR WORK WITH THE INTERFAITH COMMUNITY.

HERE IN LEWISVILLE. FOR THOSE OF YOU WHO DON'T KNOW BOB IS PROBABLY ONE OF THE MOST DEEPLY ROOTED FAITH FOLKS THAT I KNOW. HIS BELIEF IS DEEP, BUT HIS BELIEF IS BROAD. HE REACHES OUT, ACROSS THE AISLE HE WANTS TO LEARN ABOUT HOW OTHER PEOPLE WORSHIP, HOW OTHER PEOPLE CONNECT. AND AT THE END OF THE DAY, IN BOB'S EYES EVERYBODY IS EQUAL. I'VE ALWAYS BEEN IMPRESSED BY THAT. ABILITY TO JUST ROLL WITH IT, TO GET FORGIVENESS AND TO GIVE KINDNESS BUT TO STICK TO HIS GUNS AND FUT -- A. FIGHT FOR WHAT HE KNOWS IS RIGHT.

AND THAT IS PASSIONATE. BECAUSE IT'S INCUMBENT ON US WHO

[01:20:02]

I WANT TO THANK YOU BOB FOR BEING AN AWESOME ROLE MODEL FOR EVERYONE IN THIS CITY. ROLE MODEL OF HOW TO ACT, HOW TO LEAD AND MOST IMPORTANTLY HOW TO FALL IN LOVE.

>> DID YOU WANT? [INAUDIBLE]

>> ANY OTHER TEAM AND DIRECTORS? GOING ONCE GOING TWICE.

WE WILL HAVE A CEREMONY CELEBRATING BOB IN A WEEK OR SO AFTER THE ELECTIONS, I THINK WE ARE SCHEDULING THAT.

I AM SURE THERE WILL BE AN OPPORTUNITY TO TOAST THE MAN WITH A BEER WHEN WE ARE DONE WITH THAT.

BOB, THANK YOU VERY MUCH FOR ALL OF YOUR SUPPORT IN THE CITY AND YOUR CONTINUED SUPPORT BECAUSE I AM SURE YOU ARE JUST CHANGING

ROLES SO THAT'S ALL. >> YOU ARE NOT GOING TO GET RID OF ME. [LAUGHTER]

>> I WAS NOT EXPECTING THIS AT ALL, THIS IS NOT WHAT I WAS EXPECTING, I DO APPRECIATE ALL THE REMARKS, IT HAS BEEN A PRIVILEGE AND A REAL HONOR TO SERVE ON THIS COUNCIL FOR THE PAST NINE YEARS AND IT HAS BEEN A PRIVILEGE AND HONOR TO SERVE THE CITIZENS OF LEWISVILLE AND I APPRECIATE THE SUPPORT THAT I HAVE HAD THROUGH THE YEARS. I AM GOING TO MISS IT BUT LIKE I SAID I AM NOT DONE. I AM NOT GOING AWAY.

I WILL BE OUT AND ABOUT TRYING TO FIGURE OUT WHAT I'M GOING TO

DO NEXT. >> DID YOU HEAR THAT, THERE'S A VOLUNTEER AVAILABLE, SOMEBODY. THANK YOU BOB APPRECIATE YOU.

[J. Closed Session]

ESTATE): PROPERTY >> WE WILL RECONVENE IN A

[K. Reconvene]

>> I MOVED TO AUTHORIZE THE CITY ATTORNEY AND THE CITY MANAGER AND THEIR DESIGNEES TO PURSUE FILING A COMPLAINT RELATED TO SECTION 25.486 OF THE PUBLIC UTILITY COMMISSION TEXAS

SUBSTANTIVE RULES. >> SECOND.

>> MOTION TO SECOND ALL THOSE IN FAVOR SAY AYE.

>> OPPOSED MO

* This transcript was compiled from uncorrected Closed Captioning.